Please see below and circulate between your colleagues and offices. Please read carefully our services between Christmas and New Year.
Normal until 23rd December, thereafter 28th / 29th / 30th / 31ST Deliveries are to be discussed as and when customer requirements arise, we have drivers available for work if needed on bank holidays otherwise normal service resumes 3/1/23
For deliveries and collections normal service will continue up to and including the 23rd of December, any area not on our tariffs will be advised accordingly.
There will be no trunks or long-distance vehicle run after the 22nd for deliveries 23rd and will not start again until the 3rd of January. Anything requested between 28th and the 2nd Jan will be specifically priced although we’re always open for business and have drivers available!
Apart from local ERTS collections to collect freight from London/Essex / Southampton / Felixstowe/ Ipswich / Manchester / Liverpool sheds to avoid rent we will offer this service as long as haulage is booked within the first week of Jan to the end user when re opened and collect/hold for minimal or reduced storage rates. This worked very well in recent years and saved customers £1000’s in rent and gave us traffic to be getting on with in January and we extend these services further this year.
No LCL vehicles will be running in between Christmas and New Year unless specials are arranged for deliveries therefore tariff rates won’t be applicable. Container shunting trucks from the 28th of December to the 30th of December will operate moving boxes from the quay to the depot. Full network and coverage resuming from the 3rd of January, however, this date gets booked quickly so please check with the customer service or quotes team.
Normal up until the 23rd of December, then as below
* 24th – CLOSED
* 25th – CLOSED
* 26th – CLOSED
* 27th – CLOSED
* 28th – 0800 – 1400 or until containers finished, last delivery/collection 13.00
* 29th – 0800 – 1400 or until containers finished, last delivery/collection 13.00
* 30th – 0800 – 1400 or until containers finished, last delivery/collection 13.00
* 31st – CLOSED
* 1st – CLOSED
* 2nd – Closed (unless the need is there for unpacking containers)
* 3rd – Normal Business resumes
We will offer a full week of Export Loading between 19/12 – 23/12 however all boxes that load that week must be loaded the day before it normally does to allow us to achieve all loads by the 22nd and use the 23rd to clear any late boxes. For example, a Tuesday load would load Monday 19th.
The last trunk day into Purfleet and Warrington must be the 21st of December latest. 22nd and 23rd December Purfleet & Warrington will only be able to load Export containers, not receive cargo for loading that day. We can receive containers loading Monday 28th / 29th or 30th. Please ensure outer depots/trunk depots are aware.
All Import cargo devanned will be given the standard agreed free time, if haulage is booked prior to rent starting for delivery and freight is customs cleared and released no rent will apply as long as delivered by the 6th Jan, if not full rent will apply up until the day cleared and or released. Due to our escalating costs of running the depots and our costs not reducing over Christmas, it is with regret we cannot extend the free time unless haulage is booked with us for the 3rd of January onwards.
Export cargo will also receive the normal storage time, with no additional free time.
We will endeavour to return all equipment back to restitution points by the following day, however, if these depots are closed for a bank holiday or closed in general or fall on a weekend then we will not accept any detention charges
We thank you for your continued support in what has been another difficult year all around for all concerned and wish you, your family and your colleagues a Happy, healthy Merry Christmas, and a prosperous New Year.